Most of us are familiar with top review sites like Yelp, Google Places, and Citysearch. Over the years, these sites have provided us important information and helpful suggestions to improve our quality of life. Though these sites serve their purpose well, there are also other sites worth mentioning to help users and businesses widen their horizon.

What Are Some Other Review Sites Businesses Should Monitor?

Social networking sites have been in vogue for some time, and more and more businesses are realizing the potential of these sites to improve their business. Currently, 75% of people get their updates and post feedback on social networking sites.

Businesses should take advantage of this fact and make the most of these three sites:

1. Facebook

As a top social networking site, Facebook offers many opportunities for businesses. Facebook Pages is a great tool to advertise your business to a wide range of audience. You can take advantage of the many tools that Facebook offers like photo and video tagging and many more. In addition to that, you can also measure your popularity via Facebook likes.

2. Twitter

As the second most popular networking site, Twitter is also a great monitoring tool for businesses. You can take advantage of Twitter’s mention feature to get your customers to tell you their feedback directly. Getting your business to trend is also a great way to boost its popularity. Like Facebook, you can also measure your business’ popularity via the number of your followers.

3. Foursquare

This up and coming social networking site is also a good site to monitor for feedback for your business. Like Facebook, Foursquare also has a location feature which allows users to check-in. As a business owner, you can take advantage of this feature to help you monitor what branches of your businesses have provided great or not-so-great services.

Use Customer Feedback to your Advantage

Monitoring your business is very important to improve your business and stay on top of your league. Take advantage of the opportunities that today’s technology offers to get to know your customers and provide what they need. In addition, do not feel down if you only have one follower or one page like. Remember, one satisfied customer might recommend you to hundreds of their friends or followers. The point is to make sure that you provide honest and great quality service and the rest will follow. May this short article have enlightened you in some way. Good luck.

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Filed under: Business • Social Networking

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